Terms.

These General Terms and Conditions (hereinafter “GTC”) apply to the use of the website voidgap.com and the services offered there by Voidgap UG (haftungsbeschränkt), Langenharmer Weg 172, 22844 Norderstedt (hereinafter “Provider”), as well as to project services agreed with the Provider.

The Provider offers information on artificial intelligence, free online tools, downloadable materials and a newsletter on the website. Project services (workshops, consulting, implementation) are offered exclusively to entrepreneurs on the basis of an individual offer; these GTC apply in addition unless the offer provides otherwise.

A “Consumer” is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity (§ 13 BGB). An “Entrepreneur” is a natural or legal person or a partnership with legal capacity who acts in the exercise of their commercial or independent professional activity (§ 14 BGB). Project services are not offered to consumers.

The presentation of services on the website, including the request forms, does not constitute a binding offer but an invitation to submit a request (invitatio ad offerendum).

Free services (online tools, downloads, newsletter) can be used without registration; downloads and the newsletter require a confirmed email address (double opt-in). A contract for project services is concluded only when the customer accepts a written offer from the Provider in text form or when the Provider confirms the order in text form.

The subject of project services is determined exclusively by the respective offer and any agreed service description.

Users provide accurate information in forms and only submit data they are entitled to share.

When using the website and its tools, users must not:

• Submit content that violates statutory regulations or third-party rights (e.g. copyright, trademark, privacy).
• Submit insulting, discriminatory or threatening content.
• Use the forms for advertising, spam or automated mass requests.
• Attempt to bypass technical protection measures, overload the website or extract content automatically.

In case of violations, the Provider may:

• Delete or disregard submissions.
• Block access from the source concerned.
• Refuse further requests from the same sender.

The Provider considers the legitimate interests of the person concerned before taking such measures.

The online tools (e.g. AI Act classifier, void finder, production check) are provided free of charge and without registration. They give an orientation; the Provider does not owe a specific result.

Results are simplified assessments based on the user’s own entries and the Provider’s reading of the law as of the stated date. They are not legal advice and do not replace an individual assessment. Users check results before relying on them.

Users may use the tools for their own purposes. Automated mass use and the systematic extraction of content or results are prohibited.

Downloads (e.g. checklists, guides, templates) are provided free of charge after confirmation of the email address. There is no entitlement to a particular download being available at a particular time.

Materials are protected by copyright. Users receive a simple, non-transferable right to use them within their own organisation. Passing them on outside the organisation, publishing them or using them to train AI systems requires the Provider’s prior consent in text form.

Services on the website are free of charge. Prices for project services result from the respective offer and are net prices plus the applicable statutory VAT.

Unless otherwise agreed, invoices are payable within 14 days of receipt without deduction. The Provider may invoice partial services or agreed milestones.

The Provider does not offer paid subscriptions on the website. The newsletter can be cancelled at any time via the unsubscribe link in every email.

Project services are concluded exclusively with entrepreneurs; a statutory right of withdrawal for consumers does not apply to them.

Free services can be stopped at any time: the newsletter via the unsubscribe link, consent to receive downloads or tracking via the privacy settings or by email to hello@voidgap.com.

For free services (online tools, downloads, newsletter), the Provider is liable for defects only in case of intent or gross negligence and for fraudulently concealed defects.

For project services, warranty is governed by the respective offer and the statutory provisions for entrepreneurs.

The Provider is liable without limitation for intent and gross negligence, for injury to life, body or health, and under the Product Liability Act.

In case of slight negligence, the Provider is only liable for the breach of essential contractual obligations whose fulfilment makes the proper performance of the contract possible in the first place (cardinal obligations). In this case, liability is limited to the foreseeable damage typical for the contract.

Results of the online tools and AI-generated content are to be checked before use. Subject to Art. 9.1, the Provider is not liable for decisions users make solely on the basis of such results.

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes is Norderstedt. Should individual provisions be invalid, the validity of the remaining provisions remains unaffected.

The Provider is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.